Water is coming through the ceiling. They're not leaving a voicemail.
Emergency work is won by whoever answers first.
Your busiest hours are the hours you physically cannot pick up the phone.
Pipes burst at night and on weekends, when nobody's free to pick up.
They hire whoever answers first. Not whoever's best.
A call goes to voicemail and they get a text from your business number before they've reached the next name on the list. The conversation starts while you finish the job.
Both plansAn AI receptionist answers the calls you can't get to, day or night, figures out whether it's an emergency or a routine booking, and puts it on your calendar.
Answer planYour number gets registered properly, and that's on us. Carriers block business texting from unregistered numbers—no bounce-back, the messages simply never arrive. We handle the filing during onboarding and nothing goes live until it's approved and actually delivering.
We don't replace your dispatch software. It handles every job that's booked. We handle everyone who calls—and doesn't get through.
Keep whatever you dispatch on. We sit in front of it, catch what never makes it that far, then hand the booked job off.
For when nothing can slip through.
For when you want the phone picked up.
Everything in Catch, plus:
You get a person in Riverside, not a ticket queue. Cody sits down with you, goes through your call log and texts, and answers his own phone when you call.
We'll go through it together—your call log, your texts, your inbox. How many calls went to voicemail, and how many messages never got an answer. No pitch, no contract, no obligation.
